Can anyone become a Salesperson?
The answer is YES, if you are prepared to practice 6 Principles. Like any other complex activity, ‘sales’ requires practice.…
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Don’t fall in love with your product .. Fall in love with the customer ..
As a sales training company we receive many phone calls from frustrated sales managers asking us to please teach their…
Bad Reception? Time to rethink your corporate front line image
Receptionist (n.): ancient switchboard. Company (n.): Dynamic humanitarian for which receptionist is ambassador. Spot the incongruities in these common assumptions? Imagine all…
How to regain a customer – turn a loss into a WIN
You can turn losing a customer into a win for your business… Download pdf versionWhen we lose a customer the…